| Lyons Information Systems, Inc.® provides training and professional services to support
our software solutions. |
User Training
Lyons develops software solutions collaboratively so that
customers can view and explore their solution on a secured
website as customizations to the product, if requested,
are being developed. This collaborative development environment
decreases the need for training and increases the speed
of adoption of new software solutions in the production
environment. One web-based training session is included
in the license price of all Lyons Information Systems, Inc.®’s
products.
Additional custom training is available on-site for a fee
that is based upon the number of participants and the length
of the training. Custom training packages can be developed
to include training for system administrators as well as
users. |
Professional Services
The GradeCard® product provides companies with valuable information
that can be leveraged to improve supplier performance as
well as in-house procurement effectiveness. Lyons Information Systems, Inc.® provides professional services that assist
companies in using GradeCard® data to drive supplier
improvement. This includes assistance with: |
 |
Developing management
processes that establish a climate of procurement excellence |
|
Designing and facilitating meetings
with in-house purchasing staff to examine the implications
of GradeCard®’s analysis and to create action plans |
|
Designing and facilitating meetings
with suppliers to develop shared expectations and clear
understanding of measurement procedures and criteria |
|
Developing reward systems for supplier
excellence |
|
Developing processes for working with
suppliers to foster improvements in response to documented
problems |
|
| The Lyons Quality Audit Tracking
System provides companies with valuable information that
can be used to improve the consistency of the quality of
supplied products. Professional services are available that
assist companies in using LQATS to drive improvement. This
includes assistance in developing management processes that: |
|
Establish clear expectations
for quality |
|
Provide rewards for suppliers that
meet or exceed those expectations |
|
Provide a process for improvement
in those suppliers that fall short of expectations |
|
