Many decisions contribute to the design and creation of a new supplier performance management system. The tough questions are generally, “What shall we measure?” and “How shall we measure it?” Software vendors who build supplier management systems are also faced with these complex issues. This White Paper outlines an approach to Supplier Performance Measurement that has proven to be successful. The GradeCard® product incorporates the ideas presented in the paper.
Effective Quality Assurance systems are the foundation for successful manufacturers. Beyond brand name, price, and market share, poor product quality can sink customer demand for a company’s goods. Increased off-shore manufacturing, company mergers of products and information systems, quicker on-shelf finished goods timetables, and skyrocketing transportation costs have all added to the complexity and costs of quality assurance. QA software systems can help, but manufacturers must be able to assess quality software systems to make sure their needs are met. Asking the right questions and doing your homework will magnify your chances of selecting the correct assessor.